Contact Information

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For eligibility and enrollment support, or general questions, contact our Client Services call center at (800) 480-9967, Monday – Friday, 8:30 AM – 8:00 PM ET (excluding holidays).

For questions about specific coverage details contact the vendors below.

 

MEDICAL & DENTAL PLANS

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Anthem BCBS* 

Anthem.com
Phone: (844) 812-9207
Monday - Friday, 9:00 AM - 8:00 PM ET

Anthem Anywhere mobile app available for download (Android, iOS)

*Medical and behavioral health

 

Cigna* 

myCigna.com
Phone: (800) 244-6224 
24 hours a day, seven days a week

myCigna mobile app available for download (Android, iOS)

*Medical and behavioral

 

Delta Dental 

deltadentalins.com
Phone: (888) 894-7059
8:00 AM - 8:00 PM
Monday to Friday

 

Kaiser Permanente

healthy.kaiserpermanente.org
Colorado: (877) 883-6698
Georgia: (866) 800-1486
Mid-Atlantic States: (877) 740-4117
Northwest: (866) 800-3402
Northern California: (800) 663-1771
Southern California: (800) 533-1833
TTY: (877) 870-0283
Monday - Friday, 7:00 AM - 9:00 PM ET

My Health Manager mobile app available for download (Android, Blackberry, iOS)

 

UnitedHealthcare

UHCRetiree.com/ECMT
Phone: (866) 519-5401, TTY 711
Monday – Friday
8:00 AM – 8:00 PM local time

Health4Me app available for download (Android, iOS)

 

OTHER BENEFITS

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Cigna EAP

myCigna.com 
Phone: (866) 395-7794 (members)
(800) 926-2273 (for pre-membership information)
24 hours a day, seven days a week

 

Express Scripts Prescription Drug Benefits

express-scripts.com
Phone: (800) 841-3361 
24 hours a day, seven days a week (except Thanksgiving and Christmas)

Express Scripts Mobile App available for Download (Android, Blackberry, iOS, Windows Phone)

 

EyeMed Vision Care

eyemedvisioncare.com 
Phone: (866) 723-0513 (members)
(866) 723-0596 (pre-enrollment)
Monday - Saturday, 8:00AM - 11:00PM ET
Sunday 11:00AM - 8:00PM ET

 

Health Advocate

HealthAdvocate.com
Phone: (866) 695-8622
24 hours a day, seven days a week
Business hours are 8:00 AM - 9:00 PM ET

 

HealthEquity*

HealthEquity.com
Phone: (866) 346-5800
24 hours a day, seven days a week

HealthEquity mobile app available for download (Android, iOS)

*HSA services for some members in CDHP plans

 

UnitedHealthcare Global Assistance

United Healthcare Global Assistance
Phone: (800) 527-0218 (from U.S., Canada, Puerto Rico, Virgin Islands and Bermuda)
(410) 453-6330 (from all other locations, call collect)
24 hours a day, seven days a week