Important Information for Victims
Our thoughts and prayers are with our members impacted by natural disasters and other traumatic events.
For healthcare issues, including continuity of care questions or lost medical ID cards, contact your provider or network.
Use the links to your section of the website or log in to MyCPG Accounts to review health benefits information.
EAP Disaster & Traumatic Events Resources
Educational tools can be found on Cigna's Employee Assistance Program (EAP) Disaster Resource Center. You will have access to disaster-related handouts, along with links to community resources for recovery. No Employer ID is required.
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Contact Information: Disaster Assistance Resources
- Technology Tips: Staying Connected During a Disaster
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Accessing EAP Manager Resources: www.cigna.com/eapmanager
Employees and their household members can call your company’s dedicated EAP toll-free number (see below) or call EAP – National Care Center at (800) 554-6931 for support. Cigna provides helpful ideas on physical, mental, and emotional self-care during turbulent times.
Employees and Household Members Access EAP Services:
Call (866) 395-7794, 24 hours a day, 7 days a week.
Sign in to myCigna.com
- Employer id for clergy: EpiscopalPSN
- Employer id for all others: Episcopal
Anthem LiveHealth Online
LiveHealth Online is a convenient tool to access quality medical care for common health conditions such as colds, cuts, bruises, sprains or strains, and other non-emergency issues. Prescriptions and/or prescription refills can be provided by board-certified doctors if needed.
To receive this benefit:
Members who need additional support should call the Member Services number on their ID card.
EyeMed
If you’ve lost, broken or damaged your eyewear due to the recent natural disaster, EyeMed Vision Care can help through their EyeMed Cares program.
Contact (866) 652-0018 for details.
Health Advocate Resources
- Disaster Support Guide: Resources to help you and your family before, during, and after a natural disaster.
- Hurricane/Tropical Storm Resources BEFORE the storm: Familiarize yourself with the resources available to you.
- Hurricane/Tropical Storm Resources AFTER the storm: Understand the resources available to you.
- Hurricane Helene Resources: Find emergency shelters and additional resources (as of 9/24/24)
- Hurricane Milton Resources: Find emergency shelters and additional resources (as of 10/8/24)
Health Advocate's experts are here to help you.
- Locate network providers in a new area
- Find facilities that will be able to provide temporary assistance
- Transfer medical records and prescriptions
- Help get a short supply of medications if prescriptions have been lost
- Coordinate care between insurance company and medical providers
- Answer benefit and treatment questions
- Help with elderly parents
Call Health Advocate at (866) 695-8622 or visit www.HealthAdvocate.com/cpg.
For articles, tips and other free resources visit the Health Advocate Blog.
We're Here to Help
Church Insurance Companies provide property and casualty insurance coverages, risk management tools, and strategies for Episcopal churches, dioceses, and institutions.
Our staff of experienced client representatives available to assist policy holders Monday - Friday between 7:30AM and 6:30PM CST (excluding holidays).
| Service Center (800) 293-3525 |
Billing Center (800) 819-2984 |
Claims Center (800) 223-5705 |
You may also Ask and Expert or email a claim at any time.
Learn more about property and casualty insurance.
Resilience in the Face of Disaster
The following webinar focuses on resilience and managing the stress associated with a crisis. Presenters discuss the needs of both survivors and responders and point to strategies for resilience and self-care in times of crisis and when handling the stressors of everyday life.
Additional resources:
You will be redirected to a new tab for live remote support. Please confirm you're on a call with a Client Services team member to continue.