Quantum Health

Investing in our clients’ long-term wellness with a new healthcare coordination vendor

We value the health of our members, so we’re adding healthcare coordination through Quantum Health (Quantum).

During Annual Enrollment

Quantum will be available to members enrolled—or eligible to enroll—in a plan that uses the Anthem or Cigna network¹ if they need help understanding plan options or choosing the right plan for themselves and their families. Simply call (866) 871-0629.

Starting January 1, 2025, Quantum will help

• Resolve claims and billing questions
• Manage chronic conditions
• Navigate difficult diagnoses
• Coordinate treatments
• Promote overall well-being

Getting Started with Quantum: New ID Card

In December 2024, members will receive new ID cards with a new plan number. They must use this card for medical, behavioral health (including the EAP), and prescription (Express Scripts) services beginning 1/1/2025, as their old card will not work after 12/31/2024. For those who enroll in a dental plan in 2025, you will use a separate Delta Dental card.

Questions to consider before choosing a plan

• Has there been a change in your household? For example, did you get married or have a child?
• Has there been a change in your medical situation or that of your dependents?
• Is your existing health plan being offered in 2025?
• Do you want dental benefits via the Medical Trust in 2025?
• How is your overall health and how much care do you expect to need next year?
• Are your doctors and specialists in the plan’s network?
• Do you need to see out-of-network providers?
• What is the trade-off between your monthly premium and what you pay each time you need care?

Member Resources

2025 Annual Enrollment Guide

Glossary of Health Coverage and Medical Terms

Quantum Health Annual Enrollment Support

Quantum will be available to members enrolled—or eligible to enroll—in a plan that uses Anthem or Cigna networks¹ if they need help understanding plan options or choosing the right plan. Simply call (866) 871-0629, Monday to Friday, 8:30 AM to 10:00 PM ET.

CPG Client Services

For enrollment and eligibility questions

Call (800) 480-9967
Monday to Friday
8:30 AM to 8:00 PM ET
Send a message

How to Enroll

Use your MyCPG Accounts email and password to log in during your Annual Enrollment session: Wednesday, October 16 – Friday, November 15.

Log in to Enroll

View step-by-step instructions.

The enrollment site will be available beginning October 16.